SUPPORTING VIRTUAL LEARNING TEAMS WITH DYNAMIC FEEDBACK

Year: 2003

Author: Reimann, Peter, Zumbach, Jörg

Type of paper: Abstract refereed

Abstract:
This research examines two different kinds of feedback-mechanism to scaffold problem solving as well as interaction in computer-mediated seminars. An automated feedback mechanism has been used to enhance interaction and group well-being during computer supported collaborative learning. We tracked individual contribution behaviour as well as learners' motivation during collaborative problem-solving by means of an asynchronous communication platform. These data have been used to automatically generate visual aids, providing feedback about group members' participation as well as motivational clues. A second feedback mechanism has been applied by aggregating learners' problem solving discourse into a meta-document. This document revealed groups' problem-solving strategies as well as their progress during different problem solving stages. We examined how this feedback method based on a group's own behaviour enhanced problem-solving outcomes. Results suggest positive influences of feedback mechanisms on problem-solving as well as motivational parameters.

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