Abstract:
One of the most significant outcomes of training reform that has taken place over the past decade has been the (re)claiming of the workplace as a legitimate learning environment. In line with the move to de-institutionalise training, the role of the workplace trainer/mentor has become increasingly important in the provision of quality, relevant and cost-effective training. The critical issue is to what extent workplace trainers/mentors are ready, willing and able to fulfil this role.
This paper will examine this issue in the light of research data gathered under a National Research and Evaluation Committee funded project during 1998 across three states (SA, NSW, Victoria) and three industries (property and business services, building and construction, and communication services).
This paper will examine this issue in the light of research data gathered under a National Research and Evaluation Committee funded project during 1998 across three states (SA, NSW, Victoria) and three industries (property and business services, building and construction, and communication services).