Designing software support for a complex cognitive task

Year: 1994

Author: Kirkpatrick, Denise, Wild, Martyn

Type of paper: Abstract refereed

This paper will report the design and development of a User Performance Support System (UPSS) to enhance lesson planning skills in first-year teacher education students. This is part of a larger study investigating the development and implementation of a UPSS to facilitate lesson planning.

Much conventional software has been criticised for its failure to acknowledge the cognitive processes involved in the task. A UPSS is interactive software that is intended to both train and support the novice user in the performance of complex tasks. This paper will focus on the features of a UPSS which support the performance of a complex cognitive task (lesson planning) and report the design process involved in the development of the software.