Knowing in uncertain times: optimism, ignorance

and flexible learning

 

Peter G. Taylor

Griffith Institute for Higher Education

GRIFFITH UNIVERSITY

p.taylor@gih.gu.edu.au

 

 

The paper presents an argument for a dual track approach - innovation

and adaptation - to the challenges of reinventing university culture as

they scramble to position themselves in relation to challenges like

globalisation, commercialisation, and the increasing availability and

capacities of information technologies. The subject of this paper is

how individuals and organisations have responded to these challenges.

The discussion focuses on the response of individualised innovation -

lone ranging. This approach leads to valuable outcomes, but is

inadequate as the institutional response. A second approach - a process

of adaptation - is offered as a strategy for engaging a critical mass

of staff with flexible learning. A five phase process for adaptation is

described, along with several pre-conditions for its success.

 

 New corporate missions, managerial strategies and forms of

communication technology are impinging on academic workers in

unprecedented ways. It is no secret that universities are scrambling to

position themselves in relation to challenges like globalisation,

commercialisation, and the increasing availability and capacities of

information technologies. People who work within them are experiencing

a sense of insecurity and identity crises as they are buffeted by

changes in both demands and the resources they have available to meet

those demands, and as they are caught up in this undignified scramble

(Nixon, 1996). The policy discussion paper of the West Review (West,

1997) includes reference to this sense of crisis: 'There is a feeling

of unease in the universities ... higher education has ... lost its way

and is rudderless in a sea of change' (p. 1). These are indications of

problematic 'new times' in the higher education sector in Australia.

 

I am using the term 'crisis' to represent a time within which a

situation of deterioration either moves towards improvement, or moves

more rapid deterioration. Thus, it represents a time in which decisions

about how to respond effectively to particular challenges are urgently

sought. However, I am not suggesting that a crisis is necessarily

resolved by a single set of decisions. Decisions may reverse, delay or

even accelerate further deterioration, or cause a new crisis. However,

without them, an intensification in the rate and scope, and therefore

effects, of deterioration can be expected.

 

In this context, 'knowing' confronts uncertainty. What I am implying

is that, in the context of 'new times', much of the decision making

involves a significant investment of optimism and ignorance. Some of

that ignorance is inevitable - by definition 'innovation' involve going

beyond the usual - the predictable. On the other hand, the actual

approach we adopt at an organisational level can appear overly romantic

and naive. My purpose here is to offer both a critique of the primary

current approach to the challenges noted above, and an alternative

approach which is more in keeping with what Patti Lather (in McWilliam,

Lather & Morgan, 1996) terms 'non-stupid optimism'.

 

In the context of these challenges, the reference to identity crises

invites a recognition that former practices and roles have decreasing

'survival' value. There is an urgent need to develop and trial

alternatives. Where might we look for such alternatives?

 

 

 

Technology as demon and saviour

 

One of the most lauded possibilities involves the increased use of

communication and information technologies (CITs) within more

traditional teaching and learning environments. The report of the

Dearing Committee makes such calls. Nearer to home, the West document

offers the view that technology is both demon and potential saviour.

West speaks of the digital revolution as 'happening' in quite a

relentless and totalising way: 'Over the next twenty years universities

will be affected significantly by the revolutionary developments taking

place in information and communication technologies' (p.9, my italics).

Later, the discussion paper includes the claim that 'Over the next

twenty years ... the changes wrought by the digital revolution will be

so pervasive that universities will be forced to fundamentally rethink

every aspect of the way in which they provide their services' (p. 11,

my italics).

 

The message is clear - former practices and roles have to give way to

the digital juggernaut if institutions are to continue to offer

employment to those who work within them. This is the knowing of

technological determinism.

 

A 'technology-as-saviour' theme is also evident in the West paper.

This is most obvious in the Foreword, where the following claim is

made:

.. [O]ur eyes are being opened to extraordinary possibilities in the

provision of education through ever expanding technological advance.

The opportunities for adult learning in the future can be scarcely

imagined. New learning methods must be eagerly embraced to cater for a

far more diverse - more discriminating - student body. (p. vii)

The underlying argument is that only through the increased use of

technology can institutions 'provide services in ways that meet student

expectations at the lowest possible cost' (p. 13). The alignment of

the use of CITs with minimising increases in costs is hardly novel, or

unexpected. The only problem is that this alignment has little

empirical evidence to support it. At this point in time it represents

wishful thinking. The figures quoted in the West paper focus on the

costs of delivery, but it is not clear that the costs of the

development are included. There is a pressing need to broaden the

discussion beyond this simplistic level of analysis.

 

Flexible learning = student centred?

 

It seems that every sustained discussions of the future of teaching and

learning in higher education includes a reference to the need for

increased flexibility. The Dearing Committee called for it, and so

does the West discussion paper. The term is almost always implies

disapproval of old 'inflexible', institution and/or academic focused

practices. For example, the West paper argues:

The location, content and mode of delivery of education should be built

on a relationship between the student and the provider, not the views

of administrators concerning what students want and what institutions

are able to provide. Students should be the ones to make decisions

about their study options. (p. 4 - italics in original)

It seems entirely reasonable to suggest that the term 'flexible' is

used primarily to signal a move to a more student/client centred

approach to higher education, as implied in the italicised section of

this extract.

 

However, the precise meaning of 'student-centred' is unclear in many

such documents. Some commentators use it in ways similar to the West

paper - to indicate an intention to provide students with more choices

(eg, of location, content and mode of delivery). Here

student-centredness has a flavour of a menu of options - a learning

supermarket. Most institutions have already attempted to increase the

 

 

range of options (course and subjects, ie, content) available to their

students, while the use of distance education practices has opened

options in terms of location. Use of CITs allows for an expansion in

the range of modes of delivery. In particular, the use of the Internet

opens up a range of new hybrid forms of delivery - part

person-to-person, and part distance (through the use of prepared

learning resources which might themselves be made available via a

course offering's homepage).

 

More radical versions of 'student centredness' invite students to

collaborate in the construction of their own menus - to construct

options which are more uniquely theirs. For example, students can be

given the opportunity to choose their own learning goals from the

course offering within some constraints, rather than have them imposed

by the course or subject convenor. Students can be allowed to choose

how to be assessed - by an assignment, or by an exam, or both. They

might choose to learn via lectures or tutorials or project work, or any

combination of these; library or Internet; face-to-face contact, or

distance with Internet interaction with staff or other students. These

versions presume some degree of self-awareness, in terms of preferred

learning styles, personal strengths, and so on, and the capacity for

self-direction and self-regulation. This more radical form of student

centredness is exemplified by Silverman (1996), who provides a

rationale for, and exemplification of its use in a university-level

introductory physics course. His underlying rationale is that 'Science

as it is taught should more closely resemble science as it is done by

professional scientists' (p. 357). This is a disciplined view of

student centredness.

However, my intention here is neither to map nor critique notions of

student centredness or flexibility. I want to move to discuss issues of

relevance to the institutional move to 'eagerly embrace' the new

learning and teaching methods which will allow staff to ride the wave

of the 'ever expanding technological advance'.

 

Before I move on, let me briefly explain what I mean by 'flexible

learning'. For me it involves both an end and a means. As an end it

involves a student-centred approach to education that focuses attention

on the learner's control over learning, with the intention of

increasing their capacity for exercising responsibility and autonomy in

their learning. It recognises the need to ensure that graduates develop

the capacities for, and intentions to engage in, lifelong learning. As

a means, it involves a convergence of the best of face-to-face and

distance education practices with the rapidly evolving capacities of

CITs. This is the relatively well known 'delivery' aspect.

 

But how are the 'flexible learning' practices being developed, and how

are they understood in the context of both crisis, and institutional

and academic practices? Certainly the digital revolution is happening.

Institutions and individuals are already experimenting with the use of

CITs, with student-centred approaches to teaching, and with flexible

learning (in the sense that I use the term). What can be learnt from

these experiments that might help staff catch this CIT wave?

 

Caution - lone rangers at work

 

The overwhelming evidence is that the move towards the use of CITs, and

student-centred approaches to teaching and flexible learning has been

energised and enacted primarily by lone rangers - individual staff

members who are energetic, early adopters of innovation, and who are

motivated by a desire to innovate and/or improve the quality of their

teaching. The CAUT and CUTSD processes have given enormous momentum to

those who wanted to engage in innovation. This is an innovation driven

approach to the development of new practices. But what are the

outcomes?

 

 

 

There are some positives, and some negatives. The positives tend to

cluster around the achievement of intentions - improvement in student

learning, improvement in retention rates, improvement in the quality of

teaching and learning. Some individuals even gained promotion. But

the most important outcome is that these lone rangers have laid a

foundation for new teaching methods based on the available CITs. In

this sense, they have done much to create the potential to catch the

CIT wave, and to make it pay off for students in substantive ways.

These are extremely important outcomes, and should be celebrated and

protected.

 

But there is also a downside. This approach has tended to produce

innovation at the level of particular course offerings, but there has

been a lack of institutional support and a failure to institutionalise

the outcomes. In fact innovation often occurred in spite of this lack

of institutional interest. Because of the lack of integration between

their innovation and the institutional practices or the work of their

colleagues, innovator-led approaches have tended to produce pockets of

isolated activity. Well developed evaluations of such initiatives are

rare. Where evaluations have been conducted, and reports written,

little notice was or is taken of their findings or recommendations.

 

The lone rangers approach has emphasised the importance of investing

creative energy, but has done little to articulate that investment with

the broader institutional context. This is a high cost, low return

strategy. And the costs are largely born by the individual lone rangers

themselves.

 

Lone ranger's caution 'don't fence me in'

 

I would like to suggest that there are several reasons why lone ranging

will continue to fail to lead fundamental rethinking of every aspect of

the way in which universities provide their services - to reinventing

university cultures.

 

First, lone rangers can't be 'fenced in'. Academics-as-innovators have

largely worked as lone rangers - in isolation from their colleagues,

and certainly unimpeded by administrators. They have not worked within

policy frameworks - they have worked against and/or in spite of them.

Their approach is entirely consistent with the tradition of academic

autonomy. These are not team players. They are unlikely to welcome any

systematic, institutional policy framework. They welcome support, but

not direction.

 

And this tradition of autonomous individualism is not limited to

academic workers. In 'new times' we are seeing a trend to the

development of relatively autonomous cost-centres within each

university. Thus, the survival of each cost centre depends on its

financial well-being, considered in isolation from the larger

organisation. Thus cost-centres are under pressure to develop

strategies for their individual survival, strategies which may militate

against collaboration with colleagues who are located in other

cost-centres, unless that collaboration has measurable and positive

financial implications for both cost-centres. In many instances this

means that utilising the services of colleagues who have expertise in

areas like instructional design or staff development may be seen as

economically unjustifiable for 'academic units', even though the use of

their skills may be educationally desirable. Lean and mean can be

anti-team!

 

Lone ranging may be a very effective way of developing innovative

practices. However, the challenge is to move beyond innovation at the

level of individual subject or organisational element to change at the

institutional level - the reinvention of cultures. Until this happens,

the very innovative practices that we need to support will be

inconsistent with - even at odds with - the broader institutional

 

 

practices. Lone ranging is a radically bottom-up approach to

innovation, and historical studies of innovation in education, such as

those of Goodman (1995), suggest the weight of tradition will not be

moved in any profound way by this approach. We need to recognise that

the challenge is not limited to the development of innovation, but

extends to include the institutionalisation of the outcomes of

innovation.

 

And there are other reasons for moving beyond lone ranging. Lone

ranging is also inconsistent with more effective approaches to the

development of innovative methods of teaching, which tend to be

characterised by collaboration between individuals with complementary

expertises. In support of this claim I cite the empirical research of

Taylor, Lopez and Quadrelli (1996), who investigated the experiences of

staff involved in the move to develop more flexible modes of delivery,

including the use of CITs. In the concluding chapter of their report

they expressed the belief that:

The move to flexible education is a move to greater collaboration.

Flexible modes of delivery will require access to new skills and/or

expertise. Those skills and expertise can effectively be accessed

through, and developed within, collaborative teamwork. Teaming may

change work practices and roles, as new partnerships are forged across

what were once disparate domains in the institution. (p. 101; their

italics)

Clearly cost/income pressures associated with 'new times' may put the

formation of those partnerships at risk unless careful attention is

paid to both collaboration and financial management issues. However,

the reality is that most university staff are not used to 'putting a

dollar value' on their work. Indeed, the expectation that they might do

so is likely to alienate many, while the necessity to do so may, for

some, exacerbate their fear that the move to flexible learning is

primarily motivated by financial rather than educational priorities.

 

Lone ranging is also, as noted above, practice-focused rather than

knowledge-focused. Lone rangers are often interested in achievement of

new ways of using CITs, but they are less interested in understanding

how those innovations make a difference to student learning. I noted

earlier in this paper that well developed evaluations of innovations

are rare. This may seem incongruent with the view of universities as

knowledge producing communities, but that knowledge building is almost

always focused on disciplinary knowledge, rather than pedagogical

knowledge. That is, the scholarship of academics tends to be focused

on their discipline rather than the teaching of their discipline. But,

in my experience, when it comes to introducing new approaches (ie,

flexible learning), sceptical questions such as 'does it work', 'what

effect does it have on student learning', and the like, have to be

answered in ways that are convincing. Staff want to be assured that

these practices are understood - that the explanation for why they

'work' involves more than the energy and enthusiasm of the lone rangers

who developed them.

 

Post-lone ranging

 

When the West committee speaks of the need to achieve fundamental

rethinking of every aspect of the way in which universities provide

their services, I interpret them to be speaking of the need to

mainstream flexible learning, that is, to extend the level of

involvement from the margins, towards the centre of institutional

practices.

 

Extending the 'level of involvement' means involving a 'critical mass'

of staff in flexible learning. The term 'critical mass' is, of course,

another piece of rhetoric which is in need of clarification. In his

address to The Virtual University? Symposium at the University of

Melbourne, Iain Morrison, the Assistant Vice-Chancellor Information

Technology of that university, quantified this challenge. He suggested

 

 

that the lone rangers represented about 10% of the staff. He suggested

that another 10% of staff - the early adaptors - would readily follow

in the footsteps of these pioneers. His concern was to capture the

attention of the additional 10% necessary to achieve 30% participation

- his sense of 'critical mass'.

 

I find Morrison's comments useful for several reasons. First, the

concept of 'critical mass' suggests that once you have 30% of staff

actively engaged in flexible learning, then the institution would

undergo a paradigm change in its educational practices. This quantifies

the target. Second, Morrison clarifies the challenge. Institutions

cannot make this change on the backs of the lone rangers - they are

essential, but not numerically sufficient to achieve 'critical mass'.

Institutions have to engage the attention of 'the unconverted', rather

than continue to focus on 'the easily or already converted'. This

identifies the target.

 

In my view much of the energy and enthusiasm of those involved in staff

development is focused on the first 20% - preaching to the converted

and/or easily converted. This is not a waste of time - lone ranging

colleagues have told me that they find it extremely useful to meet with

like-minded individuals, and to feel valued. Of course this may reflect

their marginal status within their own institutional settings - we know

that there are few rewards for many lone rangers, especially because it

so often involves a conscious decision to forego involvement in

research. It seems that they can not convert their interest in

innovation into research outcomes that are actually valued. But

'preaching to the converted' is not going to achieve 'critical mass'.

 

We need to be very careful in extrapolating from the work of lone

rangers to the more general academic community. That community is a

very broad church - as implied by Morrison's view that as small a

proportion as 30% represents an unassailable convergence of belief. To

push the congregational metaphor a little further, the very singularity

and strength of the faith of some of 'the believers' can be as much an

impediment as an asset in any process of 'conversion'. The 'certainty'

of their knowledge can heighten the scepticism of the 'the

unconverted'.

 

Any like-minded group tends to develop its own language, based on

attitudes, beliefs and values which are largely taken-for-granted

(Taylor, 1997a). Where those assumptions are not opened for discussion

(and that is not an easy process in universities for a number of

reasons), conversion is unlikely. Indeed, in my experience, the

unconverted are more likely to have their sense of scepticism converted

to cynicism in such settings. Genuine inter-denominational

communication needs to occur, and that communication must 'encourage

discussion of the local traditions, preferences and prejudices, values

and beliefsÑnot as an aside, but as the point of departure' for any

attempt to fundamentally rethink any aspect of the way in which

universities provide their services (Taylor, 1997a, p. 126).

 

If lone ranging is unlikely to provide sufficient 'mass' to achieve

fundamental change, then how might we build on the experiences of the

lone rangers and 'convert' the necessary proportion of staff to

flexible learning? Let me step carefully towards a response to that

question.

 

An alternative - the adaptation track

 

We have relied too much on lone ranging. That reliance suggests that we

have assumed that what we needed was simply more lone rangers. That

assumption is unhelpful, and needs to be abandoned. What we need is

more people using flexible practices, but they don't have to invent

those practices. Thus, I am wanting to distinguish between the

necessary practices of innovation, of knowledge construction, and of

 

 

adaptation. My argument is that we need to increase the proportion of

staff who are adapting practices which have been developed by others,

and which are well understood. Importantly, though, I am arguing for

both innovation and adaptation - a dual track approach.

 

Staff face multiple challenges in making a transition to flexible

learning. The use of the concepts and tools associated with flexible

learning requires that they rethink and refocus their practices. (This

is equally true for students.) New skills are required, as are new work

attitudes. In the case of flexible learning, skills in the use of

information and communication technologies are needed, but changes are

also required in many existing expectations and routines - in roles.

Thus, changes will not be limited to the delivery of information. In

fact those changes which focus on delivery are, in some senses,

peripheral.

 

The implementation of flexible learning requires changes in the roles

of staff and students. For this reason, adaptation will involve a

process that allows staff to tap into robust practices, rather than to

innovate, as a point of departure for this transition. Adaptive

development for flexible learning should be staged, and be based on an

expectation of evolutionary change. The point of departure for such a

process has to be the taken-for-granted attitudes, beliefs and values

associated with their existing intentions and practices, and the

institutional intentions and practices (Taylor, 1997a). As I have

argued elsewhere, reform which adequately addresses the challenges

facing universities, must be based on the development of learning

communities, and these communities should offer experiences which:

engage the pre-existing ideas, orientations, ways of thinking and

perspectives of academics;

probe the intelligibility, plausibility, and fruitfulness of those

knowledge structures; and

support the enactment of more intelligible, plausible, and fruitful

practices. (Taylor, 1997b)

This view of effective professional development is consistent with

research on staff development in other educational settings. For

example, Darling-Hammond and McLaughlin (1995) emphasise that both

staff and institutional capacities have to 'develop' in order to

respond to the 'era of reform'. They suggest that staff development

should 'engage [staff] in concrete tasks ... be grounded in inquiry ...

be collaborative ... be connected to and derived from [their] work with

their students ... be sustained .. [and] .. be connected to other

aspects of [institutional] change' (p. 598).

 

Kolb (1984) provides a very robust model of a staged process of

experiential learning. Paraphrased, that model distinguishes between

concrete experience versus abstract conceptualisation, and active

experimentation versus reflection on experiences. My understanding is

that these four stages need to be extended, in this context, to include

a focus on sustainability, an issue that is of central importance in

the institutionalisation of new practices (Taylor, 1997a).

 

The process of adaptation would then involve the following five stages.

 

Orientation: where staff are encouraged to consider approaches to

teaching which are consistent with University expectations,

technological capacities and the educational requirements associated

its programs.

 

Adoption and adaptation: where staff adapt their intentions and

practices to this new teaching and learning environment, largely on the

basis of advice and robust practices adopted from others.

 

Evaluation: where staff reflect on their practices, both as they are

being developed, and as they are being implemented, and seek to make

judgements about the strengths and weaknesses of those practices.

 

 

 

Innovation: where staff seek to re-develop their practices from a basis

of increased familiarity with the new environments, and of the

strengths and weaknesses of the practices which they initially adopted.

 

 

Institutionalisation: where staff, particularly those with managerial

responsibilities, pay attention to the need to ensure that flexible

learning practices are sustained in the medium to long term, and thus

become 'traditional'.

 

Through staged support, based on this meta-view of the adaptive

process, the 'unconverted' can be offered a much less demanding

experience of the transition - risk can be minimised, anxiety can be

decreased. However, the intention is not to generate a narrow,

predictable, technicised role for staff. Innovation is expected, but

that follows the development of familiarity with and confidence in the

new flexible learning environment that they have adopted.

 

The types of support required at each phase can be predicted.

Orientation - opportunities to reflect on pre-existing ideas,

orientations, ways of thinking and perspectives; time to probe the

intelligibility, plausibility, and fruitfulness of existing and

possible practices, to plan as a team, and develop a 'shared vision' of

and commitment to their preferred practices.

Adoption and adaptation - nuts-and-bolts training and technical

support, including resource development, necessary for the successful

implementation of that 'shared vision'.

Evaluation - the introduction of educational theory as a language for

discussion of observations, together with discussions which focus on

their actual practices and student reactions to them, including

consideration of alternative practices.

Innovation - support in the re-design of their adopted practices,

repeating the previous three stages on the basis of new familiarity

with the flexible learning environment and their personal insights into

the possibilities that it offers.

Institutionalisation - (loose) coupling of practices with policy

settings, including recognition and reward systems, encouragement for

staff to share their experiences with peers, though publication,

mentoring and the like.

 

Some caveats

 

Few organisations take the time to institutionalise the innovations, or

to transform the learning of individual innovators into organisational

learning - to formally construct new knowledge. Indeed, there appears

to be a form of institutionalised 'cargo cultism', where only 'outside

experts' are seen as having valuable knowledge. Systems need to be put

in place that maximise the value to the organisation of the learning of

the internal lone rangers. A systematic process of knowledge

construction through which robust practices can be identified and

documented is a necessary pre-condition for the process I have

proposed.

 

Systems also need to be established to ensure that the technology

infrastructure which academics are being encouraged to utilise is

available, accessible and maintained. I see this as an issue of

aligning individual and institutional expectations and intentions. The

reports I have read suggest that when academics do 'move', the size and

scope of that movement often come as a surprise to planners.

 

Getting staff to engage with the adaptation track may require more than

well-intentioned invitations. Institutions need to commit to flexible

learning - or some equivalent notion. Commitment is likely to lead to

engagement if it is an inclusive commitment - all staff are to

involved. Taylor et al (1996) provide evidence that the choice of

 

 

'opting out' can be very counterproductive - with staff energy being

wasted on arguing 'why I shouldn't be involved (for the time being)'.

 

Traditional staff development tends to focus on only the first two

phases of this five phase model. The success of adaptation depends on

the provision of support for staff during all five phases - to

continuously link the practices of innovation, knowledge construction,

and adaptation.

 

Given the uncertainty in these 'new times', the last three phases of

the five phase model must be supported and repeated on an ongoing basis

- the process must remain open, evolutionary. Knowing in uncertain

times invites us to constantly review and extend out understandings. We

need to avoid inflexible forms of flexible learning.

 

The strategies outlined here offer opportunities to build on the

innovative work of the lone rangers, and offer a less risky track to

flexible learning for other members of staff. However, the adaptive

path itself requires significant institutional commitment and support.

Thus, academic managers who have adopted a 'hands off' approach to

managing lone rangers will have to adopt a much more interventionist

approach, as indicated by the preceding caveats. Academic managers will

have to manage both approaches - innovation and adaptation -

simultaneously, and for their mutual benefit.

 

Conclusion

 

From collegiality to digitality, institutional and academic practices

are being re-invented, with real short-term effects and uncertain

long-term consequences. Many of the strategies being utilised to

respond to those demands are themselves innovative, and therefore

relatively unproven. Thus we have institutions responding to novel

demands with strategies which are also novel. This focus on innovation

has, until now, tended to privilege the lone ranger approach while not

necessarily rewarding the individual involved. However, that reliance

on innovation will not lead to the desired cultural changes.

 

The issues of uncertainty and crisis cannot be resolved, but we can

adopt strategies which maximise the possibility of survival. Lone

ranging tends to undervalue the experience and knowledge of others - to

be based on poorly informed optimism - and to ignore the need to

construct new knowledge carefully. The adaptive strategy places a

premium on the experience of the lone rangers, but invites us to think

more creatively about how we construct and make systematic use of

knowledge based on their experiences. We must recognise the value of

robust models of appropriate practices as a resource for individual and

institutional survival in uncertain times.

 

 

References

 

Darling-Hammond, L. and McLaughlin, M.W. (1995) Policies that support

professional development in an era of reform. Phi Delta Kappan 76:

597-604.

 

Goodman, J. (1995) Change without difference: school restructuring in

historical perspective. Harvard Educational Review 65: 1-29

 

Kolb, D.A. (1984) Experiential Learning. Prentice Hall: Englewood

Cliffs (N.J.).

 

McWilliam, E., Lather, P. & Morgan, W. (1996) Field Work, Head Work,

Text Work: A textshop in new feminist research. Centre for Policy and

Leadership Studies, QUT: Brisbane.

 

Morrison, I. (1996) The Digital Revolution - An Enabling Factor in

 

 

Change. Address to The Virtual University? Symposium, The University of

Melbourne, 21-22 November.

 

Nixon, J. (1996) Professional identity and the restructuring of higher

education. Studies in Higher Education 21: 5-16.

 

Silverman, M.P. (1996) Self-directed learning: philosophy and

implementation. Science and Education 5: 357-380.

 

Taylor, P.G., Lopez, L. and Quadrelli, C. (1996) Flexibility,

Technology and Academics' Practices: Tantalising Tales and Muddy Maps.

Report 96/16 of the Evaluations and Investigation Program. AGPS:

Canberra.

Available at

http://www.deetya.gov.au/divisions/hed/operations/eippubs.htm

 

Taylor, P.G. (1997a) Preparing for internationalisation: messages from

an EIP project. In Learning and Teaching in Higher Education: Advancing

International Perspectives. Edited by Rosalind Murray-Harvey and Halia

C. Salins. Precedings of the Higher Education Research & Development

Australasia Conference held in Adelaide, South Australia 8-11 July. pp.

115-127.

 

Taylor, P.G. (1997b) Creating environments which nurture development:

messages from research into academics' experiences. International

Journal for Academic Development 2 (2): in press.

 

West, R. (Chair) (1997) Learning For Life: Review of higher education

financing and policy - a policy discussion paper. AGPS: Canberra.

Available at http://www.deetya.gov.au/divisions/hed/hereview

 

I recently worked with the staff of a non-education school in my

university. I asked why they didn't see any point writing about the

innovative practices which they had described to their peers earlier in

the day. That sharing had generated enormous interest. The primary

reason given was that cv entries had to focus on the research of the

discipline. They explained that their next job or promotion would

depend on their subject-focused expertise (including their research

profile in specific subject areas). The Head of the School (who

happens to be a very innovative leader and teacher) agreed, suggesting

that staff who indicated an intention to research their teaching would

be counselled against such an intention when they met with him as part

of the academic staff review procedure.

Drawing on the empirical work in Taylor et al (1996), I have explored

some of these reasons in terms of the concept of the non-literate

nature of the educational culture in universities - see Taylor, 1997.

I am referring here to a tendency, at least in Australia, to invite

(and pay) 'outsiders' to present staff development workshops while

'insiders' with equal (or greater) expertise are ignored.