Sustaining and supporting teacher professional development in ICT
Authors:
Dr Neil Anderson
Dr Colin Baskin
Ms Monica Halbert
James Cook University and Cairns Consortium of Schools
Abstract
This paper describes a local response to recent Australian policy initiatives that call for stronger links between universities and state education authorities to support and enhance the effective use of ICT in schools (Ramsey, 2001; Downs et al 2001). Blackboard® has been selected by both James Cook University® and Education Queensland® as a preferred Learning Management System. This paper explores the use of this on-line platform in sustaining and supporting teacher professional development in ICT. Another component of the project was to investigate the use of on-line learning tools by in a traditional SOSE classroom environment. In both cases the online platform provides a way of extending and supporting local networks by providing links to specifically developed, on-line resources for training and communication outside the boundaries of the school. Learning Management Systems such as Blackboard® do not automatically guarantee improved teaching and learning outcomes, but are shown to transform the teaching and learning process. Data collected in this project illustrates the changing learning relations that occur when comprehensive web tools are used in combination with collaboration to determine shared goals and implementation strategies.
Introduction
This paper is located within the existing complex of state and federal policy initiatives that target productive links between pre-service teacher preparation providers and education authorities. Two practical examples of joint initiatives between James Cook University and the Cairns Consortium of Schools are presented. The first deals with online professional development of teachers and the second involves the reflections of a 'teacher' currently engaging new learning technologies in an online unit on "Rainforests". In both cases, the opportunities, challenges and consequences afforded by ICT based teaching and learning are described and detailed.
The Policy Matrix
Recent Australian state and federal policy directions include high priority initiatives aimed at improving the effectiveness of ICT use in classrooms. The Commonwealth Department of Education, Training and Youth Affairs defines Information Communication Technology (ICT) as relating to "those technologies that are used for accessing, gathering, manipulating and presenting or communicating information" (Wells and Kaspar, 2001, p.1). The addition of 'communication' to previous terms such as information technology (IT) emphasizes the growing importance placed on the communication aspects of new technologies. The Commonwealth government has funded a major project "Models of Teacher Professional Development for the Integration of ICT into Classroom Practice" (2001) along with a separate project to investigate ICT competency standards for teachers with a view to developing national standards. The Ramsey Report (2000) advocates closer links between universities and schools to improve pre-service and teacher professional development. Furthermore, the National Quality Teacher Project (2001:3) supports these themes and outlines initiatives involving "the provision of teacher school-based professional development, attainment of national ... and international recognized qualifications, and the development of curriculum and system support materials, both on-line and in hard copy". The importance of online learning in these plans is underscored by a claim that "the project will focus on good practice in online teaching and facilitate discussion on how online learners can be supported".
In Queensland, the recently formed 'Learning and Development Foundation' identifies "on-line learning as a key component of teacher learning throughout Education Queensland" (2002, on-line) and has funded initiatives (including the present study) to investigate the use of online learning environments to support teacher professional development in ICT. Collaboration with other 'learning' partners is integral to the foundation's approach to building relationships with new and varying stakeholders will be critical for optimal organizational performance" (online). The projects outlined in this article involve several of these identified priority areas:
Rationale for Teacher Professional Development in ICT
"Information technology is the basis of the knowledge economy. Students will need skills in information technology to transact business and to work in the future... in schools learning will be transformed...teachers need mastery of and access to information technology to manage the learning of their students." (Queensland State Education 2010:6 )
In the ICT's for learning School Information Kit 2002-2003,(Education Queensland, 2002) six key ICT drivers are identified as providing the necessary conditions for successful learning with ICTS. These are;
Not everyone agrees with the direction of the current priorities of governments, educational authorities and schools to provide teachers with more professional development in ICT (See Dehoney & Reeves, 1999: Kearsley, 2002). Perhaps the most influential critic of this strategy has been Larry Cuban (2000: 1996) who has strongly argued that lack of technical skills is not holding up the effective integration of computers in the school curriculum. Becker (2000:7) examined national US data from more than 4000 teachers across 1100 schools and strongly concluded that lack of technical skills was significantly holding back the development of effective classroom practice using ICT, stating that "our data suggests that they [lack of technical skills] very much are. Teachers who have a reasonable amount of technical skill and who use computers to address their own professional needs use computers in broader and more sophisticated ways with students than teachers who have limited technical skills and no personal investment in using technology themselves". Becker and Riel (2001:2) found that "the more extensively involved teachers were in professional activities, the more likely they were to:
(1) Have teaching philosophies compatible with constructivist learning theory.
(2) Teach in ways consistent with a constructivist philosophy, and;
(3) Use computers more and in exemplary ways.
Their findings are clear: Teachers who were more engaged in professional development have students who often used computers in their classrooms to communicate with people outside the boundaries of the school, to analyze data and to work collaboratively and were less likely to use computers for purely developing computer skills or engaging in 'drill and practice' activities.
Teachers' capacity to use computers in classrooms effectively has not kept pace with the increasing levels of access to constantly changing equipment (Sandholtz, 2001). A comprehensive study 'Teachers and Technology: Making the Connection' cites lack of teacher preparation as a major obstacle to the effective use of technology in classrooms. In the US, a meager 20% of teachers felt that they were feeling well prepared to integrate technology into their teaching (NCES, 1999). On a local level, Queensland teachers identified the lack of professional development as a major stumbling block to effective educational use of ICT and expressed the view that the lack of funds available made hardware acquisition a higher priority than professional development (Anderson, 1999).
Online Teacher Professional Development
Given that the literature clearly supports increased efforts towards providing teachers with effective professional development in ICT, the next question that needs to be asked is 'How does online learning contribute to the need for an increased focus on professional development and how can it contribute to enhancing and extending the traditional models of delivery?' The Blackboard® Learning Management System was chosen from a range of options by collaborating organizations in this project (Education Queensland and James Cook University). This choice recognizes the economy, flexibility and advantage of tools that allow the development of online modules by teachers for teachers, and that make room for collaborative partnerships within complementary areas of expertise.
Wilson (1995, cited in Piquet 2000:302) identifies tools such as Blackboard as "integrating all of the well established advantages of the world wide web ... [and] as a place where learners may work together and support each other as they use a variety of tools and information resources in their pursuit of learning goals and problem solving activities". Likewise the literature supplied by Blackboard® on their website outlines integrated features such as the provision for threaded discussions, synchronous chat, online testing modules, ease of uploading, downloading and categorizing and date stamping of files, publishing of course materials and the ability to customize the look and feel of the online environment. Given that schools and education systems do not have the financial resources to provide teachers with constant, on site hands-on professional development in ICTs, online environments provide a means of extending and enhancing face-to-face sessions. This is especially true considering that these environments support:
Holland (2001:2) argues that although skill based training of teachers in ICT is important "current best practices suggest that while staff development may begin with such training, it should move quickly beyond to efforts that support teachers' development as professionals involved in decision-making, inquiry, and leadership in classroom teaching".
Example One: Involving Trainee Teachers with ICT Skills.
Meetings were held with the Consortium Manager, the teachers and staff from James Cook University to examine the features of Blackboard and decide how the online environment could support the teachers' needs in furthering their knowledge of ICT and to assist them in implementing ICT in the classroom in effective ways and to facilitate the sharing of ideas. Orientation sessions with Blackboard were considered by all participants to be an essential starting point to these decisions. Teachers from the Cairns Consortium of Schools participated in sessions at James Cook University that involved guided exploration of the initial professional development site. This site consisted of links to exemplary JCU subject websites (with guest access enabled) and a link to 'Webucation' - an on-line module on using Blackboard as well as features to enable teachers to discuss Blackboard in their own time before deciding on a plan to develop the site to meet their needs.
The teachers identified important priorities for the site including:
Links to the New Basics Project
The Cairns Consortium of Schools is involved in the Phase 1 implementation of the New Basics project in Queensland state schools. This project is founded on five premises, namely the pedagogy premise, the futures premise, the equity premise, the professional learning community premise and the research premise. The curriculum, pedagogy and assessment systems of the New Basics framework are based on a philosophy of education committed to the preparation of students for new workplaces, technologies and cultures. They require high levels of teacher professionalism and shared ownership of reform within dynamic school communities focussed on learning.
For each of the juncture years of three, six and nine in the New Basics project there is a suite of Rich tasks. Rich tasks are the assessable and reportable outcomes of an enacted three-year curriculum plan. For example, a multimedia presentation on an endangered plant or animal is one of the rich tasks for the year three suite so a decision was taken to design the modules around this particular rich task.
The Endangered Species Modules
The 'Endangered Species' units were developed as an aid for teachers and/or students to increase their skills in the Microsoft Office programs of Word®, Powerpoint®, Excel® and Access®. As previously outlined, these modules were built around the concept of 'Endangered Creatures' to provide teachers with a familiar context, rather than separate and unrelated tutorials. The tutorials are self-paced and require work created in one program to be used in the other programs, in order to demonstrate how these programs can be used in an integrated way. The units were trailed by a group of 100 pre-service teachers who responded to questions about grouped into the following areas:
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Figure 1: Endangered Species Screenshot

Survey Results
Table I - Summary Statistics - Student perspectives on Endangered Species Unit.
Work in Context Negative Middle Positive
Preferable to complete work in context 100 [5] [95]
(Yes - No)
Problem-based Activities
(5 point scale)Helped in learning computer skills 100 [18] [40] [42]
Encouraged to read, collaborate, seek help 100 [32] [31] [37]
Led to thinking about the technology 100 [33] [34] [33]
Prefers direct teaching to online scripts 100 [47] [23] [30]
Learn by doing rather than listening 100 [5] [17] [78]
How enjoyable was it to complete unit 100 [21] [33] [46]
How useful were the instructions on the web 100 [20] [36] [44]
How useful was the Access activity 100 [42] [32] [26]
Reliability of technology to support learning 100 [19] [46] [35]
Survey Discussion
Many versions of online tutorials can be found on the Internet (eg: Florida Gulf Coast University
http://www.fgcu.ed/support/office2000). It is more difficult however to find a set of tutorials framed in any sort of situated learning context. The trainee teacher feedback from the surveys indicated a general level of satisfaction and contentment with a student-centred form of learning involving problem-based learning and restricted ICT sets. Survey results highlight student preferences for this kind of situated learning (95%) where ICTs are involved. Students also preferred working on online scripts rather than direct teaching and found web-based instructions useful. Many students reported a moderate to high inclination to seeking help and engage in collaboration, despite the activity being framed as an individual task. The activity supported the development of computer skills in participants (82%) despite the wide variation in prior knowledge and pre-entry experience. The last of the activities to be completed in the unit involved Microsoft Access and this activity contained less scaffolding in the form of directions and screen shots. Students reported far less satisfaction with the Access® unit, suggesting that a high level of scaffolding may lead to a more satisfying experience for some students. The data reveals that participation in the problem-based setting of the rich task was off itself not sufficient to develop problem solving ICT skills for all participants. The development of 'complete' sets of skills must come from a deliberate strategy aimed at helping students to reflect on their learning processes and through feedback which encourages their progress.Students also had the opportunity to write about the advantages and disadvantages of participating in the units. Some student comments include:
"I now feel very confident using Excel, Powerpoint and Access. Doing the endangered species workshops allowed me to experiment and try different things with the programs and creating the database with Access was great. Many potential uses."
"Not having much computer experience, I found it very helpful."
"If the web was down, I couldn't do any work, however, I enjoyed doing the activity and found that actually doing the problem solving for it really helped me to learn and refresh what I'd learnt at school."
"Advantages - being able to work at your own pace, interesting data to work with, learnt a lot from the different programs. Disadvantages: Some of the instructions were confusing - had to obtain Office 2000".
Example Two: The Classroom Teacher's View on IT Skills Development
A second and final case illustrated here features the experience of a single classroom teacher who delivered a five-week module featuring "Rainforests" on-line as part of a year 8 Studies of Society Program. As a 'sample' of one, the perspectives shared by the teacher bring to a focus the challenges facing teachers and students when interfacing between two 'delivery' or 'classroom' management contexts. The teacher in this study reports a range of challenges in a variety of areas: technology, logistics, organisation and delivery (Dabbagh, 2001). What emerged from this set of observations is a sense of dissonance, a fragmentation of teaching practice across two conflicting platforms.
"Two roles ... on the one hand me, the constructivist, the facilitator moving in and around the knowledge construction processes of the student. They expect me to be their peer, their mentor ... I am supposed to contribute equally to the subjective and unstructured as well as the structured discussion within the class. On the other hand a different me ... the assignment marker ... bringing the lower end of the class closer to the top end ... the expert who will ultimately be expected to pass judgement on the rigor of student work in the most objective way possible. This conflict means the roles have to be performed independently - this results in a huge increase in my workload".
After analysing the 'activity' within the subject discussion board over half the discussion threads were generated by the teacher, and more than 50% of the total responses were directly attributable to the teacher. Most of the teacher's discussion threads were attempts to 'set the collaborative agenda' for the class, including setting up activities, assigning groups and indicating useful resources. As the Rainforests unit progressed more and more of the teacher's on-line time was spent on 'weaving' the student discussions towards an outcome. In the words of the staff member involved, this was 'heavy reflective work', the 'very stuff' of good teaching.
"One task had students using email to prepare and submit a summary report of their board game ... (you know) the final assessment piece for the unit. This created huge response pressures. Even the suggestion of 'email contact' raises the expectation that I am permanently on tap for feedback, and that feedback will be needed yesterday rather than today. Great! ... so one Monday I lose my spare period when I would normally send out emails and for the rest of the week I am apologising to kids for my tardiness. They got very clever ... "Hey Mr _______, I can't do this assignment until you have approved my concept". The system had turned on me ... it was (like) trial by media ... make that multi-media (hah).
And then ... yes there is a then ... you (interviewer) told me to use the technology to work for me, you remember ... to copy and paste responses in email rather than type it all. So the kids start to compare my feedback comments ... and what do you know ... they accuse me of sending out the same rotten email. I have never felt more under the microscope".
The conflict between face-to-face and on-line processes was marked. In the words of the teacher, "its bread and butter practice to close a lesson by pulling together the key themes of a lesson". The demands of new literacies and their synchronous and asynchronous properties shift the responsibility for mediating discussions (read directing learning) to the facilitator. As the same teacher concludes, "closing an on-line discussion helped me to demonstrate effective modelling and synthesising strategies, but it took me far too long (time) to achieve this".
The organisational and logistical aspects of on-line learning seemed also to challenge both the response capacity as well as the administrative 'mind-set of the school'. It was difficult to "get a computer lab", and even more difficult to "break into the IT and multi-media tribes" to secure server access and "some form of ongoing help". Assessment also appeared problematic in an on-line environment. The teacher felt compelled to be able to 'feedback' to students and parents about the quality of each student's participation, but felt he lacked the 'repertoire' (read time and means) to determine;
"which student contributions actually enhanced the debates; who was original and who was responsive in discussions; how to deal with lurkers and non-participation, and how to educate about attribution of ideas and resources. In short ... I felt the collective was engaged seriously in learning but I found it hard to say the same for each individual. How do you report this to parents?
As to the degree to which technology added value to the classroom practices of this particular teacher, we must borrow on the experiences of 'Tina' as a measure.
"Tina ________ just talks a lot. She is incessant. In class I would speak to her all day everyday if she had her way. I added up all the words I had typed to her over the last four weeks ... about 1800 words. Stay with me ... I have a point. Now, if I speak at ... say 160 to 170 words a minute this means that in four weeks I have spoken to Tina for the equivalent of about 10 -12 minutes. You tell me ... is that enough?"
Conclusion
On-line teaching and learning is shown here to be a transformative process, and just as we change one variable in our teaching/learning regime so must we come to reflect on the applicability of all aspects of our practice. The fact remains that the increased use of ICTs in teaching has lead to questioning (both productive and less productive) about current (dual) modes of classroom delivery. Despite the positive response from trainee teachers about their short experience of ICT and problem-based learning, two enduring principles emerge for our more circumspect teacher.
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